We aim to deliver all orders in a timely and efficient manner. However, delivery timelines may vary based on location and courier services.

1. Order Processing Time

We collect the following information:

  • Orders are processed within 24–48 working hours after confirmation.
  • Orders placed on Sundays or public holidays are processed on the next working day.
  • Bulk or customized orders may require additional processing time.

2. Delivery Timeline

  • Metro cities: 2–5 working days
  • Other locations: 3–7 working days
  • Remote locations: 5–10 working days

Delivery timelines are approximate and may vary due to courier or logistical delays.

3. Shipping Charges

  • Shipping charges are calculated based on weight, volume, and delivery location.
  • Free shipping may be provided on selected products or promotional offers.

4. Tracking Information

  • Once dispatched, tracking details will be shared via SMS, email, or WhatsApp.
  • Customers can track shipments through courier partner websites.

5. Delivery Exceptions

We are not responsible for delays caused by:

  • Natural disasters or weather conditions
  • Festival rush periods
  • Courier partner delays
  • Government restrictions or strikes

6. Failed Delivery

  • Incorrect address or unavailability may lead to failed delivery.
  • Re-shipping charges will be applicable in such cases.